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Total Loss Claims Processing

Managing the complicated insurance process when a loaned or leased vehicle sustains a total loss can be overwhelming. Reviewing settlement offers, executing Letters of Guarantee, GAP claim processing, and refund follow-up may consume thousands of man-hours every year. van Wagenen is the leader in lender insurance claims administration. Our dedicated team of total loss specialists process claims quickly and efficiently and maximize your recovery.

RecoveryPro Total Loss claims service includes: ensuring accuracy of primary insurance settlement, pursuit of aftermarket product refunds, GAP analysis and GAP claim processing.

van Wagenen’s total loss program is comprised of distinct, yet vital elements: advanced technology, streamlined processes, and insurance documentation expertise. In combination, they provide:

  • Efficient insurance validation and claims administration.
  • Rigorous primary and GAP insurance reviews to ensure accurate payments.
  • Decreased borrower loan deficiency.
  • Reduced operating costs and faster account close out.


Only van Wagenen offers a comprehensive total loss program, and only our customers benefit from its value. Contact us to learn more.

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vW Headquarters

6509 Flying Cloud Drive #100
Eden Prairie, MN 55344

Toll-Free: 1-800-346-9713
Fax: 1-800-322-7993

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